Dear valued customers,
We hope that this message finds you and your loved ones healthy and safe. Together we are facing challenging and unprecedented times. Rest assured, we are vigilantly taking all necessary steps to follow the World Health Organisation and government guidelines, such as remote working and new rigorous cleaning schedules.
The warehouse is fully operational. Orders continue to be dispatched as they are received and all our UK and international couriers are continuing to deliver.
Our expert customer service team are here to help and working normal hours. If you have any questions you can contact us by phone, email, live chat or social media.
Now more than ever, we are committed to delivering on our purpose - supplying you with the best kit to help you make the most of your time on the water. Time that, in our rapidly changing situation, is even more precious.
Please take care and stay safe, from all of us here at Watersports Outlet.
We ship directly from our US warehouse in Traverse City, Michigan. The warehouse holds extensive stock for immediate dispatch and is backed up by our large UK warehouse that annually delivers to over 160 countries across the world. On the rare occasion that the order is fulfilled by the UK warehouse, all orders under $800 are duty and tax free to America.
Before you contact us, please check our FAQ page where we have answered the questions we receive on a regular basis. If you still can't find the answer you're looking for, fill out the form below and we'll respond as soon as we can.
Need an answer fast? Give us a call instead on 844-346-8683.
We want to see you putting your gear to good use, so be sure to say #helloWSO on Social Media. Follow/Like us to keep up to date with the latest watersports news, videos and images, check out our latest promotions and new additions.
Monday - Friday: 6am - 1pm ET
Saturday: Closed until further notice
Email: [email protected]
To return goods, please visit our returns page.
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