CORONAVIRUS: Orders and deliveries are being shipped as normal. Read our Covid-19 update or don't show this again.

Contact us for watersports advice & order service

COVID-19 Update

Update May 13th: Please note our showroom remains closed to the public, however we are offering a ‘click and collect’ service for local customers. All website orders and deliveries are being shipped both in the UK and internationally as normal. Following the latest UK Government advice and the restarting of watersports activities in England, we have increased our capacity to meet your requirements. Please note that water sports activities are still not permitted in Scotland, Wales and Northern Ireland.

Dear valued customers,

We hope that this message finds you and your loved ones healthy and safe. Together we are facing challenging and unprecedented times. Rest assured, we are vigilantly taking all necessary steps to follow the World Health Organisation and government guidelines, such as remote working and new rigorous cleaning schedules.

The warehouse is fully operational. Orders continue to be dispatched as they are received and all our UK and international couriers are continuing to deliver.

Our expert customer service team are here to help and working normal hours. If you have any questions you can contact us by phone, email, live chat or social media.

Now more than ever, we are committed to delivering on our purpose - supplying you with the best kit to help you make the most of your time on the water. Time that, in our rapidly changing situation, is even more precious.

Please take care and stay safe, from all of us here at Watersports Outlet.


  • If your FedEx shipment is delayed, please click here to contact them directly.
  • If your UPS shipment is delayed, please click here to contact them directly.

We ship directly from our US warehouse in Traverse City, Michigan. The warehouse holds extensive stock for immediate dispatch and is backed up by our large UK warehouse that annually delivers to over 160 countries across the world. On the rare occasion that the order is fulfilled by the UK warehouse, all orders under $800 are duty and tax free to America.

Before you contact us, please check our FAQ Page where we have answered the questions we receive on a regular basis. If you still can't find the answer you're looking for, fill out the form below and we'll respond as soon as we can.

Need an answer fast? Give us a call instead on 844-346-8683. Our telephone operating hours are Monday - Friday: 6am - 1pm ET
Saturday: Closed until further notice
Sunday: Closed.

Social Media

We want to see you putting your gear to good use, so be sure to say #helloWSO on Social Media. Follow/Like us to keep up to date with the latest watersports news, videos and images, check out our latest promotions and new additions.

Open Hours (Telephone only)

Monday - Friday: 6am - 1pm ET
Saturday: Closed until further notice
Sunday: Closed

Registered Address*

Watersports Outlet (B2C Distribution Ltd)
511 Avenue of the Americas,
#4036 New York,
NY 10011,
United States

Warehouse Address*

807 Airport Access Rd
Traverse City
MI 49686

*Written correspondence only. To return goods, please view our Returns page.

Email: [email protected]
Tel: 844-346-8683

Your browser is extremely out of date. We strongly recommend that you try a different browser for the best experience when using our website. Close.